Cairn Properties named worst student letting agents

Cairn Properties has been named as the worst letting agent of the year by the SRC. The company is the recipient of this year’s Student Letting Agents Prize. The annual awards were set up to identify problem landlords in the west end.

Struan Campbell, Students' Representative Council Vice President, said Cairn Properties had developed an awful reputation over the course of the year.
He explained: “Cairn repeatedly failed to take responsibility over repairs and had an aggressive attitude to students who sought help from advice agencies or the HMO Unit.”

The main aims of the SLAPs are to provide students with reliable information about landlords’ services and to make sure the latter improve their practice in dealing with students’ accommodation. Countrywide Letting, Guardian Property, Kohli Properties, Scottaslands and Thistle Property Services also received nominations for a SLAP. Last year’s winner, Grant Management, was not nominated this year due to huge improvements that lead to a decrease in the number of complaints by students.